• Vanessa Alcántara
    0
    Hi @Admin could you help process my redemption, please?

    Request ID: 1686051
    Request Date: 13/5/2022 6:32:11 p. m.
    Redemption Type: PayPal
    Points: 2,129
    Amount: 433.00 MXN
    Status: Processing
  • cjsenour
    645
    f you have not received your redemption in two weeks, contact Support. Take into consideration that there is a 3 day Memorial Day weekend in the US, so Support and Admin will not be back until Tuesday,May 31.so give it a couple extra days,. Being Ambassador doesn't get you your redemption any faster anymore.
  • Steffen Kloss
    1
    I've been waiting for my redemption since May 13th! What's going on with you? Please hurry up. It is important.
  • francisco soriano
    0
    hi,
    I have a redemption the 13th of May, but I have not received anything yet.
  • Mele McCabe
    536
    @Admin
    Mele McCabe
    Ambassador
    Member Id: 420318

    Could you please look into my redemption from more than two weeks ago?

    z6up2hi6i2wr9mwq.png
  • Admin
    2.5k
    Hey Dash. Your reward was processed today!
  • Admin
    2.5k
    We have notified the processing team. We are running a bit behind on reward processing and appreciate your patience.
  • Queeniefoo
    1
    hi, I’ve redeemed my reward since 19 May 2022 but it was not credited to my PayPal account. Please help me with this asap. Thank you.
  • pasquer
    2
    bonjour mr l'administrateur, j'ai fait un rachat le 17 mai 2022 de 25 euros, et toujours pas reçu mon code de validation pour zalando merci de faire le nécessaire cordialement madame pasquer
  • Aaroncarrick
    0
    Hi admin

    could you please send me my reward .

    1690209
    22/05/2022 13:32:43
    Amazon.co.uk Gift Card 2,500 20.00 GBPProcessing
  • cjsenour
    645
    f you have not received your redemption in two weeks, contact Support. Take into consideration that there was a 3 day Memorial Day weekend in the US, so Support and Admin did not come back until Tuesday,May 31.so give it a couple extra days,. Being Ambassador doesn't get you your redemption any faster anymore.
  • Mele McCabe
    536
    @Admin
    Thank you for the processing of my redemption dated May 16th. Received today!!
  • Tom Lai
    22
    still nothing for me here unfortunately - 13th may i submitted it.......
  • Admin
    2.5k
    Happy to be able to help!
  • Admin
    2.5k
    As mentioned by CJ, please be patient as we are catching up form the holiday. Redemptions normally take about two weeks. Thank yo for reaching out!
  • Queeniefoo
    1
    thank you. I’ve redeemed more than 2 weeks but it’s not in the PayPal account yet.
  • Admin
    2.5k
    Merci de votre patience. Nous en avons informé notre équipe de traitement.
  • Admin
    2.5k
    I have notified the processing team about this. Thank you for your patience.
  • Mümmel
    2
    Vor einem Jahr lief das besser mit der Prämienzahlungen da war höchstens 48 Stunden und nun kann man warten bis der Arzt kommt wenn man sie nicht dahinter klemmt. Wenn die überfordert sind dann sollen sie Personal einstellen für ein Stundenlohn von 2$ so wie wir in auch bekommen.
    Warte auch noch auf meine Prämie Anfrage ID 1690611.
    Würde gern die nächste einlösen geht aber nicht weil die noch nicht bearbeitet ist und ich finde es doof das man nur 100$ mit mal einlösen kann.
  • Carol hughes
    2.4k
    @Admin
    Member ID852284
    request ID 1688180 redeemed on 5-18
    I have not received it yet
    Please check
  • LauraM
    1
    @Admin I have not received the redemption and passed 2 weeks already. ID1688648, 19/05/2022, Amazon Gift Certificate. Can you have a look on it? Thank you!
  • cjsenour
    645
    Memorial Day holiday in US put redemptions behind. Should be coming soon.
  • Ed Sch
    0
    @ admin

    I'm sorry for asking again in the forum, but unfortunately I still haven't received my reward from May 14th.
    I have already contacted support but have not received an answer.
    Hence my request to the admin to check the whole thing.
    The details are as follows:

    Request ID: 1686479
    Request Date: 14/5/2022 6:17:30 p. m.
    Redemption Type: PayPal
    Points: 9895
    Status: Processing

    It would be nice if you could help me.
    Thanks a lot.
  • cjsenour
    645
    Memorial Day holiday in US put redemptions behind. Should be coming soon.
  • Ed Sch
    0

    Are you sure ? Maybe it is more than two weeks :cry:
  • Tom Lai
    22
    22 days and counting i have not been paid - i can see others who redeemed later than i did already got paid.
    i also saw that Admin apparently passed on my request a while back but no response.
    also i know memorial day was on last week....but that was last week!
    i thought the days of begging was over.
    i dont like begging.
  • Rafa
    0
    @Admin
    ID Solicitud 1685780
    Fecha 13/05/2022 15:28:26
    Puntos 1063
    Cantidad 10€
    Estado Procesing....
  • IvanGG
    0
    Hello @Admin
    Tengo pedido un canje via PayPal hace varias semanas .

    ID 1685349
    Fecha: 12/5/2022
    PayPal
    EMBAJADOR

    Espero respuesta
    Gracias
  • cjsenour
    645
    If you have not received your redemption in two weeks, contact Support.. Provide redeem ID, amount how much and what for. Being Ambassador doesn't get you your redemption any faster anymore.
  • Isabel
    0
    Hola @Admin
    Les escribo porque tengo un paypal pendiente. Espero me lo solucionen pronto, aunque leo por aquí que hay gente que llevan tiempo que aún no han recibido su recompensa, espero por favor que nos paguen pronto, pues nuestra labor también vale su tiempo. Gracias

    ID de solicitud Fecha de solicitud Tipo de reembolso Puntos Cantidad Estado
    1693813 30/5/2022 14:41:38 Paypal 6,129 57.00 EUR Processing
  • Nat M
    1.9k


    Please read below. Redemptions are taking 2 weeks or longer for everyone no matter what level you are on

    "You will normally see your redemption within two weeks. If you have still not received your payment during this time frame, we would love to help you!

    Please comment the request date, the total, and the payment method and we can work on getting this incentive processed for you.

    If you have just requested your payment and it has not been two weeks, please be patient. By posting your reward requests before allowing the two week processing time, this prevents us from seeing other Univox members who need more urgent help!


    If you would like further assistance, please don't hesitate to email us at "
  • Stevens A
    5
    @Admin
    Request ID : 1691557
    Type : paypal
    Amount : 100
    Member ID: 659028
  • Carol hughes
    2.4k
    @Admin
    Member ID 852284
    request I'd 1688180
    Redeemed on 5-18
    Not received yet
  • cjsenour
    645
    Without knowing the redeem date, I can't tell if this is late or not. All redeems are taking at least 2 weeks no matter what your status. If it has been longer than that, contact Support with redeem date, amount, how much and what for.
  • Admin
    2.5k
    Redemptions should take around two weeks. Please contact support and they will be able to help with this situaiton
  • Admin
    2.5k
    I have notified the processing team on this. Thank you for your patience.
  • Linnea
    91
    please advise status of my redemption. Request ID: 1690563
  • pasquer
    2
    bonsoir mr l'administrateur, toujours pas solutionné, toujours pas mon bon zalando dans l'attente cordialement madame pasquer
  • Lauraalonso
    0
    @Administracion

    Good morning, can you help me? more than two weeks ago I requested the exchange of my redemption and so far it has not arrived
    ID 1688360
    Date 05/18/2022 05:14:38 pm
    Points : 2080
    exchange rate: Paypal
    Amount: $415.00 Mx
    Level: ambassador

    thanks for your attention
  • Rosa Delange
    0
    @Admin
    Hello admin, please process my request very quickly
    Request Id Request Date Redemption Type Points Amount Status
    1681477 5/5/2022 1:38:24 AM Reward Link 3,000 30.00 USD Processing
  • LauraM
    1
    @Admin I still have not receive my redemption from Amazon ID1688648, 19/05/2022, 5263 points, 50 euros.. Can you have check that? Thank you!
  • Nat M
    1.9k


    I will add mine as well. And yes i have contacted Support and no reply

    luvmwj6dq6sha146.jpg
  • Nat M
    1.9k
    @Admin

    Members that have put up redemptions last night, some of them have been waiting a month. Why??
    When Memorial Day was on the 30th May and they should have received it before that.
  • RameshS
    11
    Looks like they have stopped paying.
  • Tom Lai
    22
    hi admin, is everyone still on memorial day holiday?
  • Tom Lai
    22
    just checkin cos......you know.
  • Navdeep Singh Chauhan
    0
    @admin.....I have redmeed 900 INR 3 weeks ago but still I have not received my payment...why is this taking soo long every time I redeem,my last payment sent to me after 4 months and now....
    Date of redeem - 15th May 2022
    Amount - 900₹ (1161 points)
    Method - paypal
    Redeem I'd - 1686521
  • Linnea
    91
    Please advise status of my redemption. Request ID: 1690563
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