• dustin hoffman
    0
    @Admin
    Hello Univox community
    Have a good day
    I have 1 reward still pending from a long time
    This is my reward information :

    Request Date : 4/19/2021 10:01:15 AM

    Request Id : 1048376

    Regards
  • Admin
    2.5k
    We can understand your concern. We would like to inform you that we have shared your details with our redemption team on your redemption status please check your email over the next 24 hours.
  • dustin hoffman
    0
    @Admin
    Hello Univox community
    Have a good day
    I have 2 rewards still pending from a long time
    This is my rewards information :

    first reward Redemption Type : Rixty

    Request Date : 6/27/2021 9:43:29 AM

    Request Id :1155737

    second reward Redemption Type :rixty

    Request date : 7/9/2021 6:05:59 AM

    Request Id :1194643

    Regards
  • cjsenour
    614
    The second one you just redeems today. Univox doesn't pay that fast. the first one, however, is a little old.
  • Mario Zara
    0
    @Admin
    Hello Admin
    thank you for being here to support us always.
    the redemption is taking too long to receive our rewards cards....
    i have requested two card

    1-google play gift card 30 $

    Request Id : 1099419
    Request Date 5/26/2021 4:51:10 PM

    2-paypal 65 $
    Request Id : 1160710
    Request Date 7/1/2021 10:44:03 PM

    i wish you can help me dear Admin to receive my gift cards earlier ..
    thank you ❤️
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • sam salamon
    0
    @Admin
    Hello Univox community
    Have a good day
    I have 1 reward still pending from a long time
    This is my rewards information :

    first reward Redemption Type : Reward Link

    Request Date : 6/18/2021 9:09:11 AM

    Request Id : 1146400

    Thanks
  • cjsenour
    614
    Provide Admin with Redeem ID, date, amount and what for. Also your level.
  • lorri pimos
    0
    @Admin
    my request id 1145300
    request date 6/17/2021 8:43:38 AM
    amount : 20 USD
    redemption type : rixty
    please help me with my request
  • Mark Gobin
    0
    @Admin
    Hello Univox community
    Have a good day
    I have 1 reward still pending from a long time
    This is my reward information :
    15.00
    Gift Option: Reward Link
    Request Date: 6/22/2021 8:29:54 PM
    Regards
  • Charlot
    0
    Hello Admin
    I have a match late redemption

    1151502 6/23/2021 2:20:11 PM Google Play Gift Code 2,500 25.00 USD Processing
    1095156 5/19/2021 7:28:42 PM Google Play Gift Code 2,500 25.00 USD Processing
  • cjsenour
    614
    Provide Admin with Redeem ID, date, amount and what for. Also your level.
  • jordanston
    1
    Hello admin . i requested to redeem a card on 1/7/2021 , at 8:30 pm , and i have not received a response yet . please review the problem and solve it . the requested value is 30$ , my ID number is 7598430. my level is verified . thanks dear
  • Myranda L Janet
    0
    Hello admin.
    I requested to redeem a card on 6/9/2021 at 8:59 am
    and i have no received a response yet .
    Please review the problem and solve it .
    The requested value is 25 $
    My ID number is 7585874
    Thanks dear
  • lorri pimos
    0
    @Admin
    Dear admin
    please review my request , its been along time since i redeemed my reward and my account level is premium , this is not acceptable .
  • cjsenour
    614
    Provide Admin with Redeem ID, date, amount and what for. Also your level.
  • lorri pimos
    0

    @Admin
    my request id 1145300
    request date 6/17/2021 8:43:38 AM
    amount : 20 USD
    redemption type : rixty
    account level premium
    please help me with my request
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Luke Davis
    1
    @Admin
    Hi admin.
    I was promoted to ambassador and the recovery process is still delayed . please help.
    Thank you
    1194990 7/9/2021 4:45:24 PM Reward Link 1,000 10.00 USD Processing
    1198211 7/13/2021 6:59:40 AM Reward Link 1,000 10.00 USD Processing
    1199269 7/14/2021 2:57:24 PM Reward Link 1,000 10.00 USD Processing
    1202885 7/16/2021 12:54:48 AM Reward Link 1,000 10.00 USD Processing
  • Nat M
    1.8k


    Did you not read this when you redeemed.

    "Please note: Processing times for redemptions will be temporarily delayed as we make some changes and revamp our redemption system. Please bear with us for a short time while we make these changes!"
  • Nat M
    1.8k
    @Admin

    How long is this going to take ? It is nearly a week since this message appeared well since i seen it.

    Please note: Processing times for redemptions will be temporarily delayed as we make some changes and revamp our redemption system. Please bear with us for a short time while we make these changes!
  • dustin hoffman
    0
    @Admin

    Hello Univox community
    Have a good day
    I have 3 rewards still pending from a long time
    This is my rewards information :

    first reward Redemption Type : Rixty

    Request Date : 7/18/2021 11:28:07 AM

    Request Id : 1204495

    second reward Redemption Type :rixty

    Request date : 7/20/2021 9:59:25 AM

    Request Id : 1205867

    third reward Redemption Type :rixty

    Request Date : 7/25/2021 10:52:56 AM

    Request Id : 1210104

    Regards
  • cjsenour
    614
    These are not that old. Please note: Processing times for redemptions will be temporarily delayed as we make some changes and revamp our redemption system. Please bear with us for a short time while we make these changes! again
  • Mümmel
    2
    Anfrage ID Anfragedatum Redemption Type Punkte Menge Status
    1207728 22.7.2021 17:02:31 Amazon.de Gift Certificate 2,857 24.00 EUR Processing

    als Botschafter sollte es doch nur 48 Stunden dauern was ist da bloß los Punkte werden reduziert und Auszahlungen kommen nicht ich warte.
  • ChristineSmith
    1

    Hello admin , i have 5 cards that have been processing for a long time and i am waiting for them . my level is ambassador.
    1196837 7/12/2021 4:32:26 PM Rixty 1,000 10.00 USD Processing
    1189964 7/6/2021 2:58:37 PM Reward Link 2,000 20.00 USD Processing
    1187110 7/2/2021 4:28:10 PM Reward Link 1,500 15.00 USD Processing
    1156532 6/28/2021 11:09:36 AM Reward Link 2,000 20.00 USD Processing
    1152261 6/24/2021 8:06:36 AM Reward Link 1,500 15.00 USD Processing
    can you speed up the process?
    Member Id: 7611416
    thank you
  • cjsenour
    614
    TO ALL REDEEMERS: I would advise not to redeem more than one at a time. Wait until the first is paid before redeeming the next.
  • AlbertaTruman
    0

    Hello admin, I requested my card along time ago and I am waiting for them, can you send it to me card 25&Its number 1202908 I am waiting for your reply thank you
  • cjsenour
    614
    Provide Admin with Redeem ID, date, amount and what for. Also your level.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Maritp
    0
    @Admin

    Good Day please help me with my delayed redemption
    User Level : Ambassador
    Email :
    ID 1195590
    Request Date10/7/2021
    Redemption Type Paypal
    Points 1,002
    Amount:199.00 MXN
    Satus Processing


    and other

    ID 1209540
    Request Date 24/7/2021
    Redemption Type Paypal
    Points 2,068
    Amount :416.00 MXN
    Status Processing
  • ChristineSmith
    1

    Hello admin , i have 7 cards that have been processing for a long time and i am waiting for them . my level is ambassador.
    1251140 8/6/2021 10:08:30 AM Rixty 1,000 10.00 USD Processing
    1250127 8/5/2021 5:16:06 AM Rixty 1,000 10.00 USD Processing
    1196837 7/12/2021 4:32:26 PM Rixty 1,000 10.00 USD Processing
    1189964 7/6/2021 2:58:37 PM Reward Link 2,000 20.00 USD Processing
    1187110 7/2/2021 4:28:10 PM Reward Link 1,500 15.00 USD Processing
    1156532 6/28/2021 11:09:36 AM Reward Link 2,000 20.00 USD Processing
    1152261 6/24/2021 8:06:36 AM Reward Link 1,500 15.00 USD Processing
    can you speed up the process?
    Member Id: 7611416
    thank you
  • Michael Curry
    1
    hello @Admin
    i've requested a card from quite sometime and received nothing

    Request ID:1207883
    Date: 22/07/2021 23:41:19
    Redemption Type: Reward Link
    Amount: 40 USD
    Level: Verified
    Can you help please ?
    thank you
  • IvanGG
    0

    Hello @Admin
    Good Day please help me with my delayed redemption
    ID: 1216102
    DATE: 31/7/2021 14:22:43
    TYPE: PAYPAL
    POINTS: 1,033
    Processing

    THANKS
  • cjsenour
    614
    The ones in August are not that old. Do no request a redeem until the previous one has been paid.
  • ChristineSmith
    1

    i have been waiting for over a month !!
  • dustin hoffman
    0
    @Admin

    Hello Univox community
    Have a good day
    I have 2 rewards still pending from a long time
    This is my rewards information :

    first reward Redemption Type : Rixty

    Request Date : 8/3/2021 2:29:02 PM

    Request Id :1248336

    second reward Redemption Type :rixty

    Request date : 8/6/2021 11:14:55 PM

    Request Id : 1251407

    Regards
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • ChristineSmith
    1

    hello admin, can you look at my requests, it has been under review for a long time
    Member Id: 7611416
    thank you
  • cjsenour
    614
    Provide Admin with Redeem ID, date, amount and what for. Also your level.
  • cjsenour
    614
    See above. You have to give Admin the right info so they can find your redeem.
  • ChristineSmith
    1

    Hello admin.
    i have a lot of requests still under review , it's been two months since they were submitted
    please look and send them to me
    1196837 7/12/2021 4:32:26 PM Rixty 1,000 10.00 USD Processing
    1189964 7/6/2021 2:58:37 PM Reward Link 2,000 20.00 USD Processing
    1187110 7/2/2021 4:28:10 PM Reward Link 1,500 15.00 USD Processing
    1156532 6/28/2021 11:09:36 AM Reward Link 2,000 20.00 USD Processing
    1152261 6/24/2021 8:06:36 AM Reward Link 1,500 15.00 USD Processing
    1266006 8/23/2021 9:35:57 AM Rixty 1,000 10.00 USD Processing
    1263700 8/20/2021 3:24:18 PM Rixty 1,000 10.00 USD Processing
    my level is ambassador
    Member Id: 7611416
    i am waiting for you
  • cjsenour
    614
    The last two are not late. The others, however, are very late. Have you contacted Support?
  • dustin hoffman
    0
    @Admin

    Hello Univox community
    Have a good day
    I have 2 rewards still pending from a long time
    This is my rewards information :

    first reward Redemption Type : rixty

    Request Date : 8/16/2021 11:14:40 AM

    Request Id : 1259159

    second reward Redemption Type :rixty

    Request date : 8/23/2021 11:25:17 AM

    Request Id : 1266032

    Regards
  • Markb
    0
    Hello
    @Admin
    I have requested two cards with the information below:
    1261048 8/18/2021 Reward Link 15.00 USD Processing
    1256224 8/12/2021 Rixty 20.00 USD Processing
    regards.
  • cjsenour
    614
    8/23 is not "a log time ago". Many are still waiting sine June. Be patient.
  • ChristineSmith
    1

    i think the admin will solve the problem how can i contact support ?
  • megann
    0
    @Admin
    Hello, I wrote to support twice and got no response
    please help me in i have requested 2000 points (reward link)
    in 8/5/2021 4:24:19 PM
    they have'nt arrive yet
    thank you.
  • cjsenour
    614
    On the left side of the Dashboard, there is an icon that looks like an envelope. Click on that and follow the instructions.
  • ChristineSmith
    1

    Hello admin
    i sent you a lot and you don't reply
    my level is ambassador
    i have 6 cards in process i have been waiting for them for a long time
    cards details :
    1196837 7/12/2021 4:32:26 PM Rixty 1,000 10.00 USD Processing
    1189964 7/6/2021 2:58:37 PM Reward Link 2,000 20.00 USD Processing
    1187110 7/2/2021 4:28:10 PM Reward Link 1,500 15.00 USD Processing
    1156532 6/28/2021 11:09:36 AM Reward Link 2,000 20.00 USD Processing
    1152261 6/24/2021 8:06:36 AM Reward Link 1,500 15.00 USD Processing
    1268612 8/25/2021 4:09:51 PM Rixty 1,000 10.00 USD Processing

    thank you
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