• sandy1
    4
    Hope it's not an Aussie thing, they still haven't fixed it, so frustrating after so many years with them.
  • Nat M
    1.8k


    My account is okay but it is coincidental that both of you are Aussies
  • Admin
    2.5k
    Check your account now, you should be showing the correct level. Thanks for your patience!
  • glen white
    0
    hey admin
    i requested 2 gift cards and didn't get them
    1086732 5/7/2021 4:15:01 AM
    1055422 5/1/2021 1:21:17 AM
    verified level
    the redemption time limit is 72 hours maximum
    can you help me i contacted support several times and no response
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status please check your email over the next 24 hours.
  • sandy1
    4
    Thank you:grin:
  • LisaFay
    0

    hello
    i requested 3 gift cards and didn't get them
    My Id: 7580400
    1088619 5/10/2021 7:48:02 AM PayPal 2,500 25.00 USD Processing
    1085663 5/5/2021 6:25:00 PM Google Play Gift Code 2,500 25.00 USD Processing
    1053962 4/28/2021 9:41:36 PM Google Play Gift Code 2,500 25.00 USD Processing
    please please check my order
    Thank you
  • Admin
    2.5k
    Hey LisaFay! Your 2 Google Play Gift Codes have been processed, and your Paypal will be redeemed by EOD!
  • mario gorge
    0

    hello admin
    can you plz speed up my google play gift cards processing ?
    i have been informed that it will not take more than 72 hours yet it still processing cause my account is verified
    my Id: 7507293
    1090163 5/12/2021 2:59:00 AM
    1083798 5/3/2021 6:30:19 PM
  • Daisy Robinson
    0

    Hello Admin,

    My name is Daisy Robinson a premium Univox member and my member id is 1999724.
    i want to share with you that it's been a long time since i redeemed my points(april-19),and still didn't get anything yet!

    Request Id Request Date Redemption Type Points Amount
    1048387 4/19/2021 11:28:24 AM Reward Link 2,000 20.00 USD
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Silva Gaunt
    0
    Is it normal that my reward has not been sent yet ?

    Request Date: 5/1/2021 2:07:15 AM
    @Admin
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Eddy Williams
    0


    Can I ask you about my first redemption? I've waited really long
    Request Id: 969184
    Request Date: 2/20/2021 2:57:32 PM
    Redemption Type: Paypal
    Points: 4,400
    Amount: 44.00 USD
    Status: Processing
    My full name : Eddy Williams
    my email :
  • LisaFay
    0

    Hello
    I requested 2 gift cards and didn't get them
    1189157 7/5/2021 12:28:57 PM Reward Link 1,000 10.00 USD Processing
    1187071 7/2/2021 5:11:01 PM Reward Link 2,000 20.00 USD Processing
    My Id: 7580400
    User Level: Ambassador
    thanks
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