• jimmy
    4
    1047387 4/16/2021 8:03:43 PM Reward Link 2,800 28.00 USD Processing
    1045424 4/12/2021 9:07:53 PM MasterCard 2,500 25.00 USD Processing

    So far, the refund request has not been approved, and I wrote to support, but unfortunately, there is no response. Many of my friends are facing the same problem. Do you want us to create negative reviews for the site ?? At least, inquiries should be answered
  • Admin
    2.5k

    Please be informed that your details have been shared with the concerned team for further review. Thanks
  • jimmy
    4
    Please, thank you, because I wasted a lot of time in achieving the best answers, unlike what some users do. I hope this work will be met with thanks instead of returning me to the Stone Age
  • jimmy
    4
    1047387 4/16/2021 8:03:43 PM Reward Link 2,800 28.00 USD Processing
    1045424 4/12/2021 9:07:53 PM MasterCard 2,500 25.00 USD Paid
    Well, honestly, I am surprised, the matter has been dealt with, but here we have a second refund request that is still pending. Thank you. This is a motivation for me to really answer in all honesty.
  • jimmy
    4
    I appreciate you helping me not only to you but to all of you in the Univox community

    1047387 4/16/2021 8:03:43 PM Reward Link 2,800 28.00 USD Paid
  • willia
    0
    blush:: good
  • noorhhh
    0
    I hope you could help me with these cards I ordered,
    it's been a while and it haven't arrived yet,
    I talked to the customer support before, but they didn't solve the problem.
    thanks
    1045871 4/13/2021 5:27:44 PM Reward Link 3,000 30.00 USD
    1049792 4/21/2021 9:55:30 AM Reward Link 3,000 30.00 USD
    1053032 4/27/2021 1:53:25 PM Google Play Gift Code 2,500 25.00 USD Processing
  • Admin
    2.5k

    Thanks for reaching out to us! I have checked with our support team on your redemption status please check your email over the next 24 hours.
  • James Handle
    0
    Hello, I want to raise my problem here. I have two refund requests for a long time and the matter has not been addressed, knowing that I got a message saying that my account has been upgraded and the recovery process will be speeded up for a maximum period of 72 hours and I sent one message to customer support and no response has been made. I do not want to send more messages because I am I respect you and appreciate the great pressure on the site at the moment, but please help and thank you ... And I have another question: can I request more than one refund before the previous order is paid? Wishing me lasting success for this society, which has become a large part of my life..
  • Nat M
    1.8k


    Admin will be online Monday but it would be easier if you provided more detail about your redemptions. Request ID , Date, Amount and what you redeemed for.

    It says in your message that you are waiting on 2 redemptions so that answers your question about redeeming another one before the previous one is marked as Paid.

    But do not redeem again until you get your 2 missing ones and redeem different amounts so there is no confusion of what has been paid or not.
  • James Handle
    0
    thank you so much ❤️
  • William Watson
    0
    I have this problem two days ago
    "Sign-in failed. Please contact your administrator"
    and I contacted support three times to get the same response, which is that the problem has been solved, but it is still there.
    Who can help????
  • jimmy
    4


    Thank you for requesting 2000 points.

    Gift Option: Reward Link
    Request Date: 5/11/2021 5:36:41 PM
    The redemption request has not been processed and I cannot log into my account. I am receiving this message
    Sign-in failed. Please contact your administrator.

  • taisa cross
    0
    @Admin my name is taisa cross my email : member id : 7505311 i hope you could help me with these cards i ordered, it's been a while and it haven't confirmed yet ,thanks. request id:1051496 request date :4\24\2021 10:39:40 am redemption type : reward link amount 50.00 USD status : processing request id :1043629 request date:4\8\2021 9:54:55 am redemption type : paypal amount 25:00 USD status : processing request id : 1012374 request date 3\29\2021 4:28:40 pm redemption type : paypal amount 25:00 USD status: processing
  • ronykros
    2
    hello admin
    i have posted a comment about my redemption request
    and it was deleted for some reason
    please can you help me with that
    thank you
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • James Handle
    0
    thank you ❤️❤️❤️
  • Judy West
    0
    Hello admin
    I requested a google play gift card in 5/9/2021 at 5:07:41 PM with the request id (1088276) and its still processing , can you help me please?@Admin
  • Bradley Carnes
    0

    Hello Admin
    i have a problem with my redemption requests
    i reuest them from a long time and they did not paid yet
    this is the ID of requests
    1083122 Redemption Type : MasterCard / Amount : 25.00 USD/ Request Date : 5/3/2021 7:44:58 AM
    1012357 Redemption Type : MasterCard / Amount : 25.00 USD/ Request Date : 3/29/2021 3:01:05 PM
    can you please help me to get my reward
    and i appreciate your help
    thanks a lot
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Nat M
    1.8k


    I realise you are not working on the week-end. But you replied to about his redemption
    The other half of his problem he can not sign into his account .
  • Johnson988
    1
    @Admin please check my order.
  • jimmy
    4
    I received a letter from previously supporting they were revitalizing my account but unfortunately I could not sign in so far and this second time says he was treated but I did not receive something they would not take this seriously
  • robert988
    0
    @Admin please check my order.
    thank you.
  • Carol hughes
    2.4k
    @Admin
    I cashed out on May12 for25.00 says it was processed on May13 for PayPal
    I never received it
    Please check
    Thank You
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Carol hughes
    2.4k

    Thank You
    I received it
  • Ronda Carter
    0
    Hello admin
    so I took 21 surveys
    and now I feel dump because i was wasting my time
    both my rewards are processing still
    my 35$ PayPal
    @Admin
  • Ronda Carter
    0
    Thank you I hope you reply quickly
  • Dana green
    0
    hello admin , i have many card which i had not receive yet and i had redeemed it for more than 20 days
    Request Id 1093510 5/17/2021 1:36:03 PM Reward Link 20.00 USD
    Request Id 1088857 5/10/2021 10:18:12 AM Reward Link 25.00 USD
    Request Id 1084696 5/4/2021 3:56:16 PM Reward Link 30.00 USD
    Request Id 1053215 4/27/2021 4:32:31 PM Reward Link 25.00 USD
  • Welson Rexon
    1
    hello admin
    I have a Redemption Request
    Request Date: 5/25/2021 9:15:13 AM
    I wish processed my request.
    my email
    Member Id: 1985479
  • Harvi Mark
    0
    @Admin
    Member ID: 7600971
    Hello I hope you could help me with my Papal reward I ordered and it haven't arrived yet.
    Request ID: 1093131
    Request Date: 5/17/2021 3:30:55 AM
    Redemption Type: Paypal
    Amount: 25.00 USD
    Thanks.
  • Nat M
    1.8k


    Your redemption is 2 days old. Have you emailed Support?
  • Nat M
    1.8k


    Have you emailed Support?
  • Nat M
    1.8k


    Have you emailed Support ?
  • Cierra E Berry
    0
    I am Cierra Berry
    I have redemption delay more than 30 days
    Can u please speed up my Reward Link card processing?
    My id : 2088022 .
    My Redemption Details : 1048654 4/19/2021 1:39:38 PM Reward Link 2,000 20.00
    Thanks
  • Dana green
    0
    no one is response .
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Marcus Davis
    0
    @Admin
    Hello
    I have been waiting so long for my redemption to process can you help me
    this is my info
    My Id: 1908285
    My Redemption Details:
    1:1055618 5/1/2021 9:39:59 AM Google Play Gift Code 1,500 15.00 USD
    2:1094713 5/19/2021 8:20:00 AM Reward Link 3,000 30.00 USD
    3:1098023 5/24/2021 12:06:12 PM Reward Link 1,000 10.00 USD

    Thanks alot
  • Alexandra Ioana
    0
    I am in the same situation. I onestly start to think that this is a fraude, and I wil never get the money. It is unprofessional the fact that I don't get an answear..
  • Nat M
    1.8k


    When did you redeem?
  • James Handle
    0
    Hello..My account was upgraded more than a month ago, and I got a new badge as well, and my account was not upgraded, knowing that I made six refunds and I have three of them in process .. Should I write to customer support in order to upgrade my account and speed up the recovery process? Thank you so much..

    1095348 5/20/2021 7:57:25 AM Rixty 2,000 20.00 USD Processing
    1093614 5/17/2021 5:22:09 PM Paypal 3,300 33.00 USD Processing
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
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