• Isabel
    0
    Hola Univox, os escribo porque soy Nivel Emperador, y supuestamente en este nivel los canjes llegan en pocas horas de solicitarlo, la cuestión es que he realizado un canje el día 5 de mayo y aún no me ha llegado, antes me llegaban en 2 o 3 días siempre y estando en Nivel Emperador (con más ventajas) tendría que llegar entre 24/72h. He escrito dos veces a Univox pero a día de hoy aún no he recibido ninguna respuesta. No sé qué está pasando, nunca antes tuve problema de canjes con Ud. Si pueden ser tan amables de solucionarme ésto os lo agradecería, pues confío en vosotros y no quiero perder la confianza.

    Muchas gracias.

    mmtihecoolgtci73.jpg
  • Isabel
    0
    Estoy en Nivel Embajador. Sorry! porque puse Emperador sin querer jeje

    Tengo un cobro pendiente del día 5/5/2021.

    Espero me lo solucionen.

    Mi correo es:
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Carla Myers
    0
    Hello
    I requested 30$ reward link card and I didn't get it.
    I hope you can help me with it.
    Request Id: 1083483
    Thanks.
  • Eddy Williams
    0


    Can you answer me ,please ?

    Can I ask you about my first redemption? I've waited really long
    Request Id: 969184
    Request Date: 2/20/2021 2:57:32 PM
    Redemption Type: Paypal
    Points: 4,400
    Amount: 44.00 USD
    Status: Processing
    My full name : Eddy Williams
    my email :
  • cjsenour
    610
    Send Admin more information such as Redeem ID, date of redeem, amount and what for. That way he/she can find your record.
  • Abhishek kumar dwivedi
    0
    dear admin I have not receive any mail even after 48 hour
  • cjsenour
    610
    Admin will return Monday
  • Michael Curry
    1
    hello
    i've redeemed my points from quite sometime and did not receive anything
    can you help me admin ?
  • Rama corpse
    0
    Hello #Admin :) Can you please help me with this redemption :
    1087137 5/7/2021 3:16:27 PM Rixty 2,000 20.00 USD
    Thank you and have a nice day :)
  • cjsenour
    610
    You need to provide more information. Redeem ID, date of redeem, what you redeemed for and how much. this way they can find you.
  • Sam White
    0
    Hi
    Send my Reward Please!
    Reward ID: 1088909
  • Karl Hodes
    0
    Hi ,
    like the last week :cry:
    my account level is Ambassador

    my id is 2038309

    I have a request message without any processing :

    "Gift Option: Reward Link
    Request Date: 5/14/2021 3:28:40 PM
    Our team will process your request shortly. "

    thanks for your time :flower:
  • Billy Hersom
    0
    Hello
    I have a requested redemption of points since 5/3/2021 2:08:04 PM and i did not get my reward yet .
    Request Id 1083544
    Redemption Type Apple Gift Card - 90 Day
    thanks .
  • JFFDEZ
    0
    Soy miembro embajador y llevo 7 días esperando mi canje de puntos
    Por favor, he dedicado mucho tiempo a responder las encuestas y me gustaría tener una respuesta
    ID de miembro: 1316555
    ID de solicitud Fecha de solicitud Tipo de reembolso Puntos Cantidad Estado
    1089510 11/5/2021 9:41:45 Paypal 3,292 27.00 EUROS Processing
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Rose6
    0
    Hello @Admin
    Please help my friend , why he's banned from the forum this is his account @Jack Adams
    Thank you in advance.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • MsChristy
    51
    @Admin

    Thank you for the fastest redemption since I've been with UNIVOX~~~Good Job!
  • williamk
    0
    Hello @Admin
    I'm having a bit of a problem and i wish you can help me
    It's been a long time since i redeemed my points and since then i heard no answer from you and the cards haven't arrived !!
    Is there something wrong with my account or have i made the redeeming procces wrong ?!!!
    The cards details are:
    1_ Id: 1044713 _Date: 11/04/2021(Paypal 50$)
    2_ id: 1049108 _ date: 20/04/2021 (Rixty 50$)

    Thanks
  • clara donna
    0
    hello
    i ordered tow gift cards a while ago
    1055285 4/30/2021 6:21:59 PM Reward Link
    1088816 5/10/2021 11:18:11 AM Reward Link
    I hope you can help me with it.
    thanks
    @Admin
  • William Watson
    0

    Hello admin,
    I need some help here,
    Pleas.
    Gift option: Rixty 50$
    Request Date: 4/26/2021 9:53:17 AM
    Email:
    It's a lot of time I have been waiting for :cry: .
  • Eddy Williams
    0
    Can you answer me ,please ?

    Can I ask you about my first redemption? I've waited really long
    Request Id: 969184
    Request Date: 2/20/2021 2:57:32 PM
    Redemption Type: Paypal
    Points: 4,400
    Amount: 44.00 USD
    Status: Processing
    My full name : Eddy Williams
    my email :
  • petter dan
    1
    can you please do something with these two :
    1093999 5/18/2021 9:14:02 AM Reward Link 2,000 20.00 USD Processing
    1088846 5/10/2021 12:05:31 PM Reward Link 3,000 30.00 USD Processing
    thanks in advance
  • cjsenour
    610
    You jut redeemed one today. Have a little patience.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • ronykros
    2
    am not spamming but am sad for replaying all members but me
    please can you replay my discussion about my redemption
  • Eddy Williams
    0


    Can I ask you ... Why did you answer everyone except me?
  • Nat M
    1.8k
    Have just gone through all the posts where members have left comments about waiting on redemptions.

    Redemption process time

    Ambassador - 24 hours
    Premium - 48 hours
    Verified - 72 hours
    Basic - within a week.

    Now come on, at least give it more time before you start posting about your redemptions.
    When you put your ticket in, does it not say

    yn5io5iitxc6n5pk.jpg



    So members that have only just redeemed less then a week/ fortnight give it more time.
    Those of you that have outstanding redemptions not in this month ,yours i can understand about posting.
  • williamk
    0
    what about 38 days?!!
    It's sooo long !!!
  • frank j
    0
    Hello,
    @Admin
    I need your support as I have been banned from accessing my account
    ( )
    As I received a message that all recovery requests have been delivered to you. Thank you for being a member with us. After this message, when I try to log in to my account, it appears to me that I must contact the administrator ..
    I have written to the support team, but they are not responding.
    I appreciate and respect the pressures that you may face, and I appreciate all the support that you have provided us, but also members should not be ignored in this way ..
    good day,
    Frank.
  • frank j
    0
    Hello admin,
    I need some help here,
    Please .
    Gift option: Rixty 20$
    Request Date: 5/15/2021 4:07:42 AM
    Email:( )
  • ChrisWells
    0
    Hi , Can you help me with this reward #Admin : 1086455 5/6/2021 6:34:15 PM ( Rixty ) 2,000 20.00 USD . Thanks.
  • cjsenour
    610
    That is what I have been replying to individuals lately. It seems that Support is slowly clearing out the really old ones. Univox is usually very fast at paying. I have some survey sites that take several weeks to pay,and others that pay immediately. Patience, people. Patience!!
  • Leonard Serrano
    0
    Can I ask you about my first redemption? I've waited really long
    Request Id: 1082917
    Request Date: 5/2/2021 9:27:53 PM
    Redemption Type: Google Play Gift Code
    Points: 5,000
    Amount: 50.00 USD
    Status: Processing
    My full name : Leonard G.Serrano
    my email :
  • Deepwad
    0
    Hello admin I am waiting for so long but I didn't get my reward yet.please process the reward.I am ambassador level user.

    Request Id Request Date Redemption Type Points Amount Status
    1090310 12/5/2021 6:52:54 pm Paypal 1,170 860.00 INR Processing
  • Mario Bessiani
    0
    @Admin hello admin
    I have reedemed a 25 paypal card on 13/5
    And nothing has been approved so far can u please help
    Request ID 1091411
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Luigi
    0
    Hello @Admin
    Please helpe me with my reward , and thank you for all the help.
  • Welson Rexon
    1
    Hello admin
    My name Welson Rexon
    Member Id: 1985479
    Member since 10/7/2020
    My email
    I hope my request is processed. It was too late and is there a problem until it was late for so long
    Request Id 1089715
    5/11/2021 8:42:06 AM Paypal 2,500 25.00 USD Processing
  • Barbara7
    1
    Hi @Admin
    i requested a reward link 35$
    Request date: 4/24/2021
    Member ID: 7599564
    Email:
    and i am still waiting
    can you please help
  • cjsenour
    610
    These redemption are not that old. Support has been cleaning up really old resumptions. They are backed up. Wait at least 10 days before requesting solution.
  • Thomas2
    0

    Dear Admin can you help me please,
    I ordered a 50$ Google Play Gift Card 20 days ago and have not received any response,
    Request Date: 4/29/2021 10:32:12 AM
    Request Id 1054124.
bold
italic
underline
strike
code
quote
ulist
image
url
mention
reveal
youtube
tweet
Add a Comment

Welcome to Univox Community!

Hello Members!
Welcome to Univox Community Forum. This forum has been created so that you can exchange ideas, converse and interact with Univox Community. Please keep your posts relevant to the forum category. Please do not use the forum for promotion or advertising. Irrelevant messages will be deleted straight away. Feel free to share your feedback.