• inter9
    0
    hi @Admin Why did you deny this redemption
    489394 2/2/2020 7:11:14 AM Reward Link 1,000 10.00 USD Denied
    475400 1/25/2020 3:30:12 AM Reward Link 1,000 10.00 USD Denied
    469414 1/6/2020 1:21:00 PM Reward Link 2,000 20.00 USD Denied

    Notice that the first card was rejected a month ago
    I wrote to support they said the account was under review
    Will you send any card in the future?
    When will the investigation be completed in my account?
  • Admin
    1.9k
    we request you to please drop an email to the support team (redemption) so that they will review your redemption history.Thanks
  • inter9
    0
    @Admin I sent one week ago and told me it would be okay to work normally
    And when I made Redeem Points
    You refused again


    Thanks for reaching out to us!

    We are sorry but we won't be able to process your reward. Your survey pattern looks suspicious and your provided information does not match our security and quality parameters, on the basis of the data we receive from the client, we have rejected your rewards. Also, your account is under review.

    Please note that your account is normal and take part in surveys.

    Always looking to serve you better.

    Thanks
    Team Univox
  • cjsenour
    377
    How can your account be normal and under review at the same time? Just another canned excuse.
  • godseeconomy
    1.9k
    Account normal, but review re the points as client finds inconsistency in the survey answers??
bold
italic
underline
strike
code
quote
ulist
image
url
mention
reveal
youtube
tweet
Add a Comment

Welcome to Univox Community!

Hello Members!
Welcome to Univox Community Forum. This forum has been created so that you can exchange ideas, converse and interact with Univox Community. Please keep your posts relevant to the forum category. Please do not use the forum for promotion or advertising. Irrelevant messages will be deleted straight away. Feel free to share your feedback.