• sitalsingh
    6
    I got my redemption code today from univox but when i tried to enter the code it said the payout link you entered is invalid. Did anybody else came across this or it just happened with me? I did redeemed few times before, this the first time. i messaged univox support but no reply yet. lets see!
  • Admin
    2k
    Please raise a ticket to support team and they will surly get back on this.
  • Oscar Mayorga
    1
    I had the same problem today. Also got my redemption code today from univox but when i tried to enter the code it said the payout link you entered is invalid. Already wrote to Entropay and VirtualReward center and they say wait from 1 to 3 working days to see how matter resolves
  • sitalsingh
    6
    I did messaged the support team and got the reply saying my reward is claimed. it really confuses me, univox sent me this message: i am canadian how come my address is australian?


    Dear User,

    Thanks for writing to us.

    We checked our records, as per our findings, your status is reward claimed please find the details below.
    ACCOUNT HOLDER INFORMATION

    FIRST NAME
    shital
    LAST NAME
    singh
    ADDRESS 1
    455, cape town
    CITY
    Sidney
    STATE
    Australian Capital Territory
    ZIPCODE
    1000
    COUNTRY
    Australia
    EMAIL

    REWARD INFORMATION

    AMOUNT
    $20.00
    PRODUCT
    Global Virtual Visa® Reward - USD
    VRC LINK
    https://www.virtualrewardcenter.com/Landing.aspx?id=2551652&sid=6243DB87-2D6A-D57C-F107-D973B0D9EB35
    ACCOUNT HISTORY

    06/16/2016 15:08 PM
    Order Created
    06/16/2016 15:08 PM
    Order Processing
    06/16/2016 15:08 PM
    Order Processed
    06/16/2016 15:09 PM
    Reward Email Viewed
    06/16/2016 15:09 PM
    Reward Email Link Clicked
    06/16/2016 15:09 PM
    Reward Delivered
    06/16/2016 15:09 PM
    Reward Delivered
    06/16/2016 15:09 PM
    Reward Claimed
    06/16/2016 22:09 PM
    Reward Email Viewed

    Please follow the instructions provided by the VRC in order to claim your reward.

    Thanks,
    Deeps
    Team Univox

    Follow us on Facebook
    https://www.facebook.com/univoxcommunity/
  • Admin
    2k
    Yes this is something we cannot help much and you need to ask VRC to do some findings. If they feel that something went wrong here that we can process it again. But they need to confirm the same.
  • Admin
    2k
    It is also not right to share all your information shared privately to you to share in the forum.
  • Atulray
    0
    I know rite... It should be kept secret
  • mikeee
    2.3k
    oldie!
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