• Nat M
    1.8k


    As already said by you have to contact Support

  • OctaviaVBaez
    0
    Greeting

    Recently I have requested 2500 points Paypal gift card on 6/22/2021 and still did not receive my payment , Request Id : 1150617 , My Member Id: 1739574, Ambassador level
    Can you please look at it?

    Thank you
  • cjsenour
    610
    I don't work for Univox. I am a survey taker just like you. However, I am trying to assist others in getting redeems.
  • jonathan mackay
    0
    @Admin
    Hello admin...
    please check my reward haven't received yet
    Request Id7612510
    Request Date 5/23/2021
    Redemption Type paypal
    Points2300
    Amount23.00 USD
    thanks for your help
  • Ross Ritchard
    0
    @Admin
    Hi Admin ,
    it's me again,
    i talked to you last week in order to send my my gift cards!!
    but looks like you are busy these days ,so i think that you may forget about it!!
    here are my cards!
    it is more than a week right now!!
    Request Id : 1158516
    Request Date : 6/29/2021 7:34:14 PM
    Redemption Type : Rixty
    Points : 2,000
    Amount : 20.00 USD
    and the second one (^_^)
    Request Id : 1160233
    Request Date : 7/1/2021 1:44:00 AM
    Redemption Type : Reward Link
    Points : 1,500
    Amount : 15.00 USD
    sorry again if i am bothering you too much!!
    With my love..
    your sincerely..
    Ross R.
  • Garnet Palacios
    0
    @Admin
    Hello Admin,
    I have a little issue regarding a redeem I requested.
    Can you help me to receive it.
    Member Id: 7654150
    Request ID: 1157978
    Date: 06/29/2021 7:08:03 AM
    Redemption Type:. Google Play Gift Code
    Points: 1500
    Amount: 15 USD
    Processing
    User Level: Premium

    Best regards.
    Garnet M.Palacios
  • Anja Welsch
    0
    @Admin
    Dear sir or madame,
    I am still missing 2 redemtions as following status:
    Anfrage ID Anfragedatum Redemption Type Punkte Menge Status
    1160642 1.7.2021 19:33:58 Amazon.de Gift Certificate 5,357 45.00 EUR Processing
    1130023 2.6.2021 23:54:47 Amazon.de Gift Certificate 1,219 10.00 EUR Processing
    I would be gratefull if you could solve that problem.
    Thanks
    Anja Welsch
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • scott098
    0
    @Admin
    Hello, thanks for helping all users, I want help to processed my gift card
    Request Id:1195667
    Request Date :7/10/2021 6:41:36 PM
    Redemption Type: Reward Link
    Points : 2500
    Amount: 25.00 USD
    And thank you for your help.
  • cjsenour
    610
    When you received an email acknowledging your redeem, it also stated that all redeems are running late.
  • Calvin Anderson
    0
    Hello,Admin.
    Please review my recovery
    process
    Details of my card:
    Request Id:1137399
    Request date:6/14/2021
    Redemption Type:paypal
    Points:2500
    Amount:25.00 USD
    Status:processing
    Please solve my problem and help me
  • cjsenour
    610
    Please note: Processing times for redemptions will be temporarily delayed as we make some changes and revamp our redemption system. Please bear with us for a short time while we make these changes! again
  • sam1980
    0
    hello @Admin
    i am writing to ask for help since i still have not received my reward link
    my level is ambassador
    1158271 6/29/2021 2.11 05 PM Reward Link 1,000 10.00 USD Processing
    if you can help me i would appreciate it thank
  • Marc Aldrich
    0
    I redeemed points for a $50 Amazon card on 6-13-21. I have not received it. Another problem is I have sent 4 e-mails concerning this to the support section and I have had not one reply.
  • Viol
    0
    Dear @Admin,
    I have a problem with my gift card, it's still processing more than 40 days
    1133782 6/8/2021 5:07:09 PM Reward Link 2,000 20.00 USD Processing
    Please help me
    I appreciate your effort
    Kind Regards
  • sam1980
    0
    @Admin
    can you reply me please
    i feel you ignore me
    i wait for a cerd for 20 days
    can i know what is the problem??????
    i think you should respect your costumer more!
  • cjsenour
    610
    Provide Admin with Redeem ID, date, amount and what for. Also your level.
  • sam1980
    0
    hello @Admin
    my level is ambassador
    1158271 6/29/2021 2.11 05 PM Reward Link 1,000 10.00 USD Processing
    @cjsenour is that good??
  • cjsenour
    610
    That is exactly the information Admin needs.
  • jackk
    0

    Hello admin have a nice day
    I have problem with my redeem that still processing until now
    Can you solve it?
    This is my reward information
    Request Id: 1201522
    Request Date: 7/15/2021 2:26:48 PM
    Redemption Type: Reward Link
    Amount: 20.00 USD
    Thanks
  • cjsenour
    610
    Your redeem is only 5 days old. Please note: Processing times for redemptions will be temporarily delayed as we make some changes and revamp our redemption system. Please bear with us for a short time while we make these changes! again
  • puchkova66
    0
    Hello!
    23.08.2021 I ordered the exchange of my points to Paypal. The request ID is 1265919. But the status is still displayed — Processing. Help please. Thanks.
    Sincerely, Elena Pushkova, 
  • S Tiwari
    0
    @Admin
    Level Ambassador
    Request Id Request Date Redemption Type Points Amount Status
    1268158 25/08/2021 17:23:08 Paypal 1,027 762.00 INR Processing
  • Johnson988
    1
    @Admin please check my order this is my details :
    1268125 8/25/2021 2:19:40 PM Reward Link 1,000 10.00 USD Processing
    My level is ambassador.
    thanks for help.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • puchkova66
    0
    Thank you, I received a reward.
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