• Lisandra Albor
    0
    @Admin
    Hi, how are you?
    you told me after I became an Ambassador that my reward should not take more than 24 hours
    it has been over 3 days and I didn't get my request yet
    in this normal?
    could you please review my request :
    1321294 9/20/2021 6:50:52 AM Reward Link 5,000 50.00 USD Processing
    thanx very much
  • cjsenour
    610
    Regardless of what you were told, the only advantage to Ambassador is that you can redeem at 1000 points. All redeems are late.
  • David Anthony Harold
    0
    @Admin
    Please look at this request
    1323998 9/13/2021 2:17:14 AM Rixty 1,000 10.00 USD Processing
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Maricela A Morrish
    0
    @Admin
    Please look at this request
    1324911 9/14/2021 12:53:16 AM Rixty 1,000 10.00 USD Processing
  • Jacquelin M William
    0
    @Admin
    Hello, Admin.
    Please review my recovery process
    Details of my card:
    Request Id : 1324952
    Request Date : 9/14/2021 3:42:05 AM
    Redemption Type : Rixty
    Points: 1,000
    Amount: 10.00 USD
    Status: Processing
    Please solve my problem and help me asap and thank you very much
  • Tyler deutsch
    0
    hello admin i dont wait that long usually get my card faster my level is ambassador any help?
    date 9/18/2021
    points 2,000
    Redemption Type : Reward Link
  • Robert Basel
    0
    @Admin
    Hello, Admin. Please review my recovery process Details of my card: Request Id : 1101568 Request Date : 5/29/2021 2:05:15 PM Redemption Type : paypal Points: 2500 Amount: 25.00 USD Status: Processing Please solve my problem and help me asap and thank you very much
  • Robert Basel
    0
    @Admin
    Please I wrote to you for a refund card from the fifth month, I did not receive a decisive response from you
  • cjsenour
    610
    Provide admin with Redeem ID, date, amount and what for. Also yoor level.
  • Markb
    0
    Hello
    @Admin
    I have not received my reward yet.
    Please help me to complete the process of processing my reward.
    1261048 8/18/2021 10:36:46 AM Reward Link 1,500 15.00 USD Processing
    1256224 8/12/2021 7:47:33 PM Rixty 2,000 20.00 USD Processing
    Thank you.
  • Thomas M Ford
    0
    @Admin
    Hello
    I have not received my reward yet.
    Please help me to complete the process of processing my reward
    Redemption Details
    Request Id Request Date Redemption Type Points Amount Status
    1332748 10/1/2021 2:18:07 PM Reward Link 1,000 10.00 USD Processing
    thanks
  • Eric Hamelback
    0
    @Admin
    Hi Admin
    I have a problem with redeeming cards
    Request Id : 1325177 -
    Request Date : 9/24/2021 12:07:55 PM
    Redemption Type: Paypal 26.00 USD
    Please help me
    thank you...
  • Nat M
    1.8k


    Have you contacted Support?

    uyjmxufth5yte4he.jpg
  • Arthur123
    0
    @Admin hello , please check my redemption
    Level : Ambassador
    Redeem ID : 1332215
    Date : 10/1/2021
    Points : 1000
    Amount : 10
    Type : Reward Link
    Status : Processing
  • John sam
    0
    @Admin
    hello , please check my redemption
    Level : Premium
    Redeem ID : 1330494
    Date : 9/30/2021
    Points : 2000
    Amount : 20
    Type : Reward Link
    Status : Processing
  • Sara Kennedy
    0
    @Admin

    1326369 9/25/2021 8:26:31 AM Reward Link 2,500 25.00 USD Denied
    1312005 9/11/2021 7:17:42 AM Paypal 2,500 25.00 USD Denied
  • Jacquelin M William
    0
    @Admin
    Hello, Admin.
    Please review my recovery process
    Details of my card:
    Request Id : 1358793
    Request Date : 10/1/2021 7:14:55 PM
    Redemption Type : Paypal
    Points: 1,000
    Amount: 10.00 USD
    Status: Processing
    Please solve my problem and help me asap and thank you very much
  • Mario Zara
    0
    @Admin
    Hello Admin
    thank you for being here to support us always.
    the redemption is taking too long to receive our rewards cards....
    i have requested two card


    1305390 9/5/2021 3:18:19 AM Rixty 2,000 20.00 USD
    1327255 9/26/2021 11:53:50 PM Rixty 2,000 20.00 USD


    i wish you can help me dear Admin to receive my gift cards earlier ..
    thank you ❤️
  • Nat M
    1.8k


    Do not redeem again and i am guessing you are on Basic level.
    Send Support an email and query the denied redemptions. You will get a ticket number back with a generic response.
    If it takes too long be persistent .You can just use the email address below (still will get a ticket number) or use the contact form.

  • Giovanni Carani
    0
    @Admin
    Hello, Admin.
    Please review my recovery process
    Details of my card:
    Request Id : 1330503
    Request Date : 9/30/2021 5:39:31 AM
    Redemption Type : Reward Link
    Points: 2,600
    Amount: 26.00 USD
  • Nat M
    1.8k


    Have you contacted Support?
  • Giovanni Carani
    0


    No I'm Not contacted Support
  • Monserrat Barbosa Reyes
    0


    Hello, Admin.
    I have a delay on my reward
    Request Id : 1926702
    Status level: ambassador
    Request Date : 10/4/2021 12:34:43 PM
    Redemption Type : Paypal
    Points: 1,012

    Thank you
  • Amanda Green
    0
    Dear @ADMIN 2
    I have an old redeem that is still under processing
    could you please fix the issue ?
    redeem information
    Member Id 7603848
    Request Id Request Date Redemption Type Points Amount Status
    1359369 10/2/2021 4:11:59 PM Reward Link 2,000 20.00 USD Processing
  • Gerg Hartly
    0
    Hi admin .
    Request Id 1368260
    Amount 10.00 USD
    Redemption Type Reward Link

    Thank you so much .
  • johan Walt
    0
    @Admin
    Hello Admin, please process my recovery process.
    My card information :
    1367866 9/20/2021 4:48:10 AM Rixty 2,000 20.00 USD Processing
    And thank you very much
  • Dennis Berry
    0
    @Admin
    Hello Admin please process my recovery process
    My card information:
    1361364 10/5/2021 1:18:31 AM Reward Link 2,000 20.00 USD Processing
    Please help me asap, thank you very much
  • John sam
    0
    @Admin
    hello , please check my redemption
    Level : Premium
    Redeem ID : 1365137
    Date : 10/8/2021
    Points : 3000
    Amount : 30
    Type : Reward Link
    Status : Processing
  • Lambert H Mcelrath
    0
    @Admin
    I have a problem with redeeming cards
    Request Id : 1360967
    Request Date : 10/4/2021 10:39:07 PM
    Redemption Type: Paypal 27.00 USD
    Please help me
  • Nancy Conley
    0
    Can you help me with my last redeem
    I've waited so long

    1301970 9/2/2021 3:35:22 AM Paypal 2,300 23.00 USD Processing
  • Nat M
    1.8k


    Have you contacted Support?
  • Nancy Conley
    0
    @Nat M

    No response , I am an Ambassador member and have been working for a long time and had no problems before

    1301970 9/2/2021 3:35:22 AM Paypal 2,300 23.00 USD Processing
    1136986 6/13/2021 1:57:36 PM Paypal 1,300 13.00 USD Paid
    1048463 4/19/2021 12:03:05 PM MasterCard 1,100 11.00 USD Paid
    970979 2/25/2021 9:30:08 PM Paypal 2,200 22.00 USD Paid
    963638 2/4/2021 8:29:45 PM Paypal 3,700 37.00 USD Paid
    925009 1/13/2021 8:38:24 AM MasterCard 1,700 17.00 USD Paid
    920903 1/2/2021 11:14:08 PM Paypal 2,400 24.00 USD Paid
    884147 12/22/2020 5:31:49 PM Paypal 1,200 12.00 USD Paid
    139422 6/18/2019 8:18:42 AM Paypal 2,000 20.00 USD Paid
    132019 4/28/2019 2:12:34 PM MasterCard 2,200 22.00 USD Paid
    126250 3/16/2019 6:30:53 PM Paypal 1,000 10.00 USD Paid
    126066 3/15/2019 7:48:18 AM Paypal 1,000 10.00 USD Paid
    124457 3/4/2019 4:35:53 PM Paypal 1,600 16.00 USD Paid
    106067 9/10/2018 6:48:51 PM Paypal 1,000 Paid
  • Arthur123
    0
    @Admin hello , please check my redemption
    Level : Ambassador
    Redeem ID : 1364174
    Date : 10/7/2021
    Points : 1000
    Amount : 10
    Type : Reward Link
    Status : Processing
    thanks a lot .
  • cjsenour
    610
    You only redeemed 4 days ago and 2 f them were over the weekend. Univox does not work weekends.
  • Maricela A Morrish
    0
    @Admin

    Please look at this request
    1365714 10/9/2021 3:55:55 AM Rixty 1,000 10.00 USD Processing
  • cjsenour
    610
    You only redeemed 4 days ago 2 were over the weekend Univox does not work weekends..
  • Igorwarren
    0
    Hi
    please check the refund process
    1359901 10/3/2021 9:16:47 AM Reward Link 1,000 10.00 USD
    the level: Ambassador
    thank you for working for us
  • kyla
    0
    @Admin
    hello , please check my redemption
    Level : Basic
    Redeem ID : 1364240
    Date : 10/7/2021
    Points : 2500
    Amount : 25
    Type : Reward Link
    Status : Processing
  • Paul Gelsthorpe
    0
    1327903 27/09/2021 16:20:09 Paypal 958 7.00 GBP - Please check outstanding redemption
  • pedro
    0
    @Admin
    hello admin please process my recovery process
    my card information
    Request Id :1326330
    Request Date : 9/25/2021
    Redemption Type : Paypal
    Points: 5000
    Amount: 50.00 USD
    Status: Processing
    please help me asap.
    thanks.
  • Leissan
    0
    Dear @Admin
    I have an old redeem that is still under processing
    could you please fix the issue ?
    redeem information
    Member Id 7519543
    Request Id Request Date Redemption Type Points Amount Status
    1365020 10/8/2021 1:56:09 PM Reward Link 4,000 40.00 USD Processing
  • Robinhardin
    0
    @Admin
    hello
    I redeemed 25 $ PayPal
    . And until now I didn't receive anything please process my redeem quickly
    thank you so much
    1372099 10/16/2021 12:09:37 PM Paypal
  • Nat M
    1.8k


    Univox does not work week ends
  • Erin Freeman
    0
    @Admin

    I´m not sure if this is the right palce to ask for help with a Redemption Request-
    I have ordered Reward Link with the following details:

    Request ID: 1360941
    Date: 10/4/2021 9:26:53 PM
    Redemption Type: Reward Link
    Points: 3,000
  • Dennis Berry
    0
    @Admin
    Hello
    I have an old redeem that is still under processing
    could you please fix the issue ?
    Redemption Details
    Request Id Request Date Redemption Type Points Amount Status
    1361364 10/5/2021 1:18:31 AM Reward Link 2,000 20.00 USD Processing
    Thank you
  • Amanda Green
    0
    Dear @Admin
    I have an old redeem that is still under processing
    could you please fix the issue ?
    redeem information
    Member Id 7603848
    Request Id Request Date Redemption Type Points Amount Status
    1371182 10/15/2021 4:50:27 PM Reward Link 3,000 30.00 USD Processing
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