• Nicholas Engle
    4
    @admin
    Hello
    I've requested a 50$ reward link card on 13/4/2021 9:29:57 AM and it said I will receive it within 2 weeks and I didn't receive anything
    the request ID is 1045642
    also I requested a 50$ rixty card on 4/17/2021 6:30:27 PM and I didn't receive it as well
    the request ID is 1047818
    I've been contacting the support multiple times and they are not responding to my complains
    What should I do here ?
  • Admin
    2.5k
    We can understand your concern. We would like to inform you that we have shared your details with our redemption on your redemption status please check your email over the next 24 hours.





    For further details please contact -
  • Nicholas Engle
    4
    I hope that you can fix this delay issue asap because you're getting negative reviews for it and UNIVOX is a well-known website
  • Luigi
    0
    Hi @Admin
    This my reward details:
    1052114 4/26/2021 4:01:01 AM Amazon Gift Card 2,500 25.00 USD Processing
    please help me out ,Thanks.
  • Admin
    2.5k
    We are looking into this issue and hope to resolve it promptly and accurately.”
  • Luigi
    0
    @Admin
    I hope you solve my problem
    Thank you
  • Nicholas Engle
    4
    @Admin
    Hello admin
    Seems like the delay problem still on
    I ordered 25$ Reward link card on 28/4/2021 with request ID 1053648 and I didn't receive anything
    also I ordered today a 20$ Reward link with the request ID 1089239
    I hope you can tell me what's the problem of this delay
    Many regards
  • Plafs
    0
    Hi,
    No long ago, I was promoted to Verified account. It said to me that the redemption would be done in 72 but I'm waiting for more than a week

    The ID number is 7493225, done in 5/4/2021 10:26:39 AM with email:

    Thanks
  • Nicholas Engle
    4
    @Admin also my account is promoted to be Verified and it said the redemption would be in 72h and the delay is still a problem
  • rose hamilton
    2
    @Admin

    hi I am Rose Hamilton ,Member Id: 7597823
    I have a redemption delay more than week which it is not acceptable .
    Request Id Request Date Redemption Type Points Amount Status
    1082487 5/1/2021 6:24:12 PM Google Play Gift Code 2,500 25.00 USD Processing

    thanks
  • williamk
    0
    Hello @Admin
    I am William Cardone
    I have 2 orders more than 31 days.
    1_ Id: 1044713 _Date: 11/04/2021(Paypal 50$)
    2_ id: 1049108 _ date: 20/04/2021 (Rixty 50$)
    Please help me
    Thanks
  • Jack Blanchard
    0
    Hello @Admin,
    I have redeemed a google gift card 15 days ago and I didn't receive it yet, I know that the maximum time it needs is 14 days so why I didn't receive the gift card yet? is there any problem regarding my account?

    Please fix this problem.
  • William green
    0
    Hello admin I cannot login into my account they said sign in failed for some reason
    I tried to reset my password and a technical issue message has been shown
    Thank you
  • adam brown
    1
    @Admin
    Hello admin
    I've ordered a 60$ reward link with the request id 1086615 on 5/6/2021 10:07:53 PM
    And I have received nothing yet
    Is there any problem with the redemption system ?
    With the warmest regards
    Adam
  • Mary Hines
    0

    Hello sir ,
    I need your help one more time .
    Please check this

    1086132 5/6/2021 12:05:22 PM Google Play Gift Code 2,500 25.00 USD Processing
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • alex yes
    0
    @Admin
    Hello admin
    I've requested a 25$ google play gift card on 4/24/2021 4:14:00 AM and the request id is 1051372 and I haven't received my card yet
    is there any problem with the redemption system ?
    hope to hear from you as soon as possible
    warmest regards
    Alex
  • Vince69
    0
    @Admin

    Hello, I wrote to support twice and got no response. On 7 May I requested an amazon gift card but I haven't received it yet. Details below:

    My Id member: 1439809
    My email:
    Date of request: May 7, 2021
    Request id: 1086763
    Type of redemption: Amazon Gift Certificate (points 1325, euro 11)

    Please send me the amazon gift certificate.
    Thank you.
  • Vince69
    0
    @Admin

    Hello. A strange thing happened, now in the details of the redemption on the site it is paid! But nothing came to me! What's going on?
  • Admin
    2.5k
    Hey Vince69! Your incentive is processing, and you should receive it soon!
  • Vince69
    0
    @Admin

    Redemption received, thank you
  • Nickole
    0


    Hello
    Can you check this request 1086112 , please ?
    I requested 30$ reward link gift card on 6th May.
    My account is Verified.
    Help me please.
  • Eddy Williams
    0


    Can you answer me ,please ?

    Can I ask you about my first redemption? I've waited really long
    Request Id: 969184
    Request Date: 2/20/2021 2:57:32 PM
    Redemption Type: Paypal
    Points: 4,400
    Amount: 44.00 USD
    Status: Processing
    My full name : Eddy Williams
    my email :
  • mary simon
    1

    hello i am a new member
    i have no survey even though their were 80 2 days ago
    can you check my problem plz :flower:
  • williamk
    0
    Hello @Admin
    Why did not you help me !?
    I am William Cardone
    I have 2 redemptions delay more than 31 days.
    1_ Id: 1044713 _Date: 11/04/2021(Paypal 50$)
    2_ id: 1049108 _ date: 20/04/2021 (Rixty 50$)
    Please help me
    Thanks
  • cjsenour
    603
    You need to give more information such as redemption ID, amount requested, date of redeem and what for. That is the way Admin can find you.
  • Elord Edward
    0

    hello admin,
    would you please process my redemption too,it's been a week since i did it and my level is "verified".
    Request Id :1089227
  • Nat M
    1.8k


    Admin will be online on Monday
  • Lana Espell
    0
    Hello admin.
    How are you ?
    I hope are you fine .
    I've requested a 25$ Paypal on 5/8/2021 7:15:09 AM and haven't received it yet.
    my email : .
    Please help me for my card to arrive .
    I'm a new subscriber to your site.
  • Richard Hicks
    2
    just to help lol
    and do not worry as mine is still waiting (processing ) and i am concern but
    they have a lot of work and normally they are helpful
    just to help @Admin
  • cjsenour
    603
    First time redeems take longer because they have to verify your account.
  • Sara Adams
    0
    @Admin
    Hello
    I've requested a 20$ Rixty card on 3/23/2021 11:43:54 AM but I didn't receive anything
    the request ID is 1009943
    also I requested a 15$ Paypal card on 5/10/2021 3:13:51 PM and I didn't receive it as well
    the request ID is 1089035
    Although the level of my account "Premium" I've been contacting the support multiple times but they are not responding to my complains
    What should I do here ? I hope that you can fix this delay
  • Richard Hicks
    2
    :fear: just wait if it is your first one and do not worry , and i am not the one to help you in that :sad: , i just add the mention to (admin) to see your comments no more ,
    thank you
  • Seth Scott
    0
    Hello @Admin
    I've requested a 15$ Reward Link card on 5/14/2021 7:42:00 PM but I didn't receive anything
    the request ID is 1092060
    and I requested a 15$ Google Play Gift Code card on 5/16/2021 1:00:08 PM and I didn't receive it
    the request ID is 1092847
    Although the level of my account "Premium" I've been contacting the support multiple times but they are not responding
  • cjsenour
    603
    I want to thank Univox for the quick redeem of 5/15/2021. Maybe they are catching up.
  • cjsenour
    603
    Those are not "old" redeems. Have a little patience
  • Luke Davis
    1
    @Admin
    hello sir please help me with the recovery process . they have had a lot of time and thank you.
    1044241 4/9/2021 2:34:37 PM Paypal 25.00 USD Processing
    1013427 4/1/2021 7:04:12 AM Paypal 32.00 USD Processing
    1095805 5/20/2021 6:35:34 PM Reward Link 20.00 USD Processing
    1093221 5/17/2021 6:46:24 AM Reward Link 20.00 USD Processing
    thank you.
  • cjsenour
    603
    Univox is still backed up somewhat. Give redemption a week to 10 days before emailing Support.
  • Akshay Dharmapuri
    0
    @Admin
    sir till now i have not recieved my incentive for paypal already one week over
    please help me sir my redemption request id 1090911
  • RobertC
    1
    @Admin
    good morning.. I still wait for my payment I asked from monday and today is friday and dindnt recieve it yet. I really hope everythings is ok with the platform.. is you' re kind to check:
    ID: 1093368 Date: 17/5/2021 6:34:15 Amount: 10,000 points Paypal...
    I hope you have a really good day. see you around.
  • cjsenour
    603
    Be a little patient. Support is backed up resolving really old redeems. Give it another few days.
  • Emily Connor
    0
    @Admin
    Hello
    I ordered a Google Play gift card 26 days ago and I haven't received it yet.
    That's the detail:
    Request Id :1051921
    Request Date : 4/25/2021 2:50:09 PM
    Redemption Type : Google Play Gift Code
    Points: 5000
    Amount: 50.00 USD
    Status: Processing
    Please help me.
    Thank you very much.
  • Akshay Dharmapuri
    0
    Ok sir thanks for replying
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