• Brittany Carter
    0
    Hi admin,
    i notice in the recent period that my requests take so long to get paid.
    even though my account is premium and it should take only 48 hours.
    any way,here my request's in formation:
    1052380 4/26/2021 2:55:18 PM Rixty 2,000 20.00 USD Processing
    1048464 4/19/2021 1:05:23 PM Rixty 2,000 20.00 USD Processing
    please check me out as soon as you can.
    thanks
  • Admin
    2.5k

    We can understand your concern. We would like to inform you that we have shared your details with our redemption on your redemption status please check your email over the next 24 hours.



    For further details please contact -
  • Brittany Carter
    0
    Hi admin,
    i have asked you before to pay my request and you sent it for me. big love
    please check this out for me:
    1095456 5/20/2021 11:24:57 AM Rixty 1,000 10.00 USD Processing
    and this if you can:
    1097869 5/24/2021 11:14:29 AM Reward Link 3,000 30.00 USD Processing.
    thanks
  • Nat M
    1.8k
    Members with redemption problems be PATIENT.
    The hold up is because

    From Upper Management

    ".The team is based in India. If you are not currently aware of the situation there at this time, they are in a very bad spot with COVID which is causing delays as teams and their families are becoming sick. This is part of what is driving the delays in processing in addition to a massive increase in requests which need to be checked more closely.
    I am fully aware the delays are excessive and I am working internally to get more resources to address this."
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Brittany Carter
    0
    HI ADMIN,
    PLEASE CHECK OUT THOSE REQUESTS FOR ME:
    1102326 5/31/2021 8:53:24 AM Rixty 1,000 10.00 USD Processing
    1100165 5/27/2021 10:33:38 AM Rixty 1,000 10.00 USD Processing
    THANKS
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Brittany Carter
    0
    Hi admin,
    please check out those request for me :
    1156353 6/28/2021 8:39:54 AM Reward Link 3,000 30.00 USD Processing
    1152211 6/24/2021 8:57:07 AM Rixty 1,000 10.00 USD Processing
    1150349 6/22/2021 12:55:52 PM Rixty 1,000 10.00 USD Processing
    1149097 6/21/2021 9:41:13 AM Rixty 1,000 10.00 USD Processing
    thanks
  • Brittany Carter
    0

    Hi admin,
    please check those request for me :
    1196745 7/12/2021 4:41:41 PM Rixty 1,000 10.00 USD Processing
    1194055 7/8/2021 4:47:24 PM Rixty 1,000 10.00 USD Processing
    1189164 7/5/2021 12:42:08 PM Rixty 1,000 10.00 USD Processing
    1160443 7/1/2021 9:59:18 AM Rixty 1,000 10.00 USD Processing
    thanks
    stay safe
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Brittany Carter
    0
    hi admin,
    thanks for checking my previous requests.
    so much love.
    please also check those for me if you do not mind:
    1245442 8/2/2021 8:44:06 AM Rixty 1,000 10.00 USD Processing
    1213502 7/29/2021 4:03:25 PM Rixty 1,000 10.00 USD Processing
    1211530 7/27/2021 10:05:11 AM Reward Link 2,000 20.00 USD Processing
    1210664 7/26/2021 10:02:07 AM Reward Link 2,000 20.00 USD Processing
    1206113 7/20/2021 6:56:21 PM Rixty 1,000 10.00 USD Processing
    1205092 7/19/2021 1:16:42 PM Rixty 1,000 10.00 USD Processing
    1201339 7/15/2021 7:41:01 AM Rixty 1,000 10.00 USD Processing
    thanks and stay safe.
  • trexy weried
    0
    Hello
    I am Trexy Weried
    I have redemption delay more than12 days
    can u please speed up my Reward link processing ?
    Notice that my account is verified
    My id : 7658879
    My Redemption details : 1207186 7/21/2021
    thank u
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Admin
    2.5k
    Thanks for reaching out to us! I have checked with our support team on your redemption status. Your redemption has been processed, please check your email over the next 24 hours.
  • Brittany Carter
    0
    hi admin,
    all my surveys disappeared and i do not know why.
    please solve this problem for me
    thanks
  • Brittany Carter
    0
    H admin,
    please check those request for me:
    1319101 9/17/2021 8:38:48 PM Rixty 1,000 10.00 USD Processing
    1315978 9/15/2021 10:28:54 AM Rixty 1,000 10.00 USD Processing
    1314100 9/13/2021 7:28:11 PM Rixty 1,000 10.00 USD Processing
    thanks
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