• Admin
    December 10, 2015
    On the basis of your feedback, we have made some amazing changes in the REWARD process.
    Here's the Univox Claim Your Reward Process!

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    PS: In case you requested a reward in the past 3 months, but didn't receive your gift code, you can claim it from Univox Community, you have to just login and follow Process2.
  • Admin
    October 13, 2015
    We recently deleted a lot of users from our Panel, as well as terminated their account. We took this step due to security and data quality reasons. Recently, we received complaints from our clients about the bad data quality, which also affected our image as a panel company. Also, because of the bad users, our genuine users were getting impacted, as these users used to fill the responses by playing around with our system which reduced the chances of genuine users to complete a survey. Our motive to delete these users is make sure that maximum surveys are available to the users who invest their time in our surveys and provide honest responses.

    At the time of registration, we conduct some checks so that fraudsters don’t dupe the system and that mechanical bots cannot successfully register. Still at times they enter the system as it's not possible to carry out all the checks in the real – time at the time of registration. For that on a regular basis, we do respondent monitoring to ensure that the quality of data isn’t compromised by fraudsters, speeders, etc.

    If your account got deleted and you feel that you can provide us additional information about you to verify your account or have any queries, please contact our customer service team at
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  • Admin
    July 28, 2015
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    We receive a lot of queries from our respondents inquiring why their reward or points take so long to process. We understand that respondent puts a lot of efforts and time in completing the survey and it’s really disappointing when points are not credited timely or reward takes longer time than usual to receive. We here at Univox Community appreciate your time and efforts and always try to make sure that we reward you within the given time frame. However, times due to some reasons we are not able to meet the timelines and here we would like share with you few reasons due to which your points are credited late in your account or your reward reaches you late. We hope this information helps you. :)

    Study is still live: When a study is “still in progress” we cannot really confirm whether a survey was actually completed by the respondent or not. So, in order to incentivize the respondent for a particular study, we need to wait for the final report from the client’s end once the study is closed.

    Identifying Cheater: We take our seriously and always make sure that we provide authentic data to our clients. Before we process redemptions, we filter the people who have multiple accounts or play with our system to complete a survey. We understand at times few genuine user’s redemption also get delayed during this process, however we try our best to clear the redemptions within 48 working hours.

    Technical Error: Sometimes there can be a delay in awarding the points because of some fault or error in the system. In these scenarios we always try to fix the problem ASAP and award the user accordingly.
  • Admin
    March 18, 2015
    VIRTUAL VISA REWARDS ARE POWERFUL REWARD INCENTIVES WITH UNIVERSAL VISA ACCEPTANCE AT MERCHANTS ONLINE.


    AMAZON GIFT CARD CAN BE REDEEMED THROUGH AMAZON.COM WHICH OPERATES ACROSS THE WORLD AND GIVES YOU ACCESS TO MILLIONS OF PRODUCTS!


    PAYPAL IS THE FASTER, SAFER WAY TO SEND MONEY, MAKE AN ONLINE PAYMENT, RECEIVE MONEY.

    NOTE: PayPal is available to Premium and Ambassador level members in US and Canada. Rest of the region it can be avail by all.
  • Admin
    February 12, 2015
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    Updating your profile surveys is a must to avoid those unwanted Disqualifications. Surveys are sent to you on the basis of your profile information, in case if your profile is incomplete or information is not up-to-date your chances of disqualifying increases as surveys sent to you are not the exact match to your interest. When you fill out the profiles, you let us know more about you, which allows us to make better decisions on what surveys to send you and this will mean more surveys that you qualify for, and less time spent answering questions on surveys that really aren't a good match for you.

    We suggest you to complete the profile surveys immediately after joining the panel and update your profile information after you have an important change in your household. Big changes in your household like the birth of a new baby, moving from a rented house to own house, buying big appliances and buying a new car could qualify you for more surveys. With big changes, updating small changes in household like an electronic product i.e. Video game, smart phone, laptop, etc. Also makes a difference as it let you participate in product specific surveys.

    So, if you complete the profile surveys and update them regularly, chances for you qualifying and completing surveys will increase plus you will be able to answer any new questions added since your last update.

    We give you 620 points for completing your Profile i.e. 500 for the main profile survey questions and 20 points each for the 6 sub-profile surveys.
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